Your visit to Venus Medical
When you visit Venus Medical, we will ensure you get the most from your time with us. Our friendly, highly trained and experienced team looks forward to welcoming you to our award-winning clinic.
To help with your visit, we believe it’s important to know what to expect and understand our policies and fees.
After you settle in, you will be asked to complete a medical history form and questionnaire. This allows our medical team to formulate safe, effective treatment plans later. Consent forms are required before every treatment, even if you have had the same treatment before. The forms will only take a few minutes to complete. A member of our team will then escort you to the consultation room.
During the consultation, you will have the opportunity to discuss all your wishes, interests or concerns. All consultations at Venus Medical are private and confidential and none of your personal information is shared in any way unless you wish or consent us to do so.
For face and skin consultations, we may use advanced 3D imaging and skin imaging technology to provide a detailed assessment and tailor treatment options to suit your needs. For fat reduction and body consultations, we will provide a gown for you to derobe so a proper assessment of the treatment areas can be made. At the end of your consultation, you will be given a written overview of the treatment options as well as fees. Dr Prendergast will provide to you a treatment pathway so you know what to expect throughout your journey, including pretreatment advice, what to expect on the day, and posttreatment care.
In order to secure an appointment at the clinic, credit card details are required. The charge for a consultation with Dr Prendergast is €90. This is redeemable against treatments or procedures completed within six months of your consultation. Consultation fees are not redeemable against products or IV infusions. Please note, we require at least 24 hours notice by telephone or email (firstname.lastname@example.org) to cancel or postpone your appointment. Due to high demand for bookings, your card will be charged the consultation fee of €90 if you do not cancel or postpone at least 24 hours before your scheduled appointment or do not show up.
A booking deposit of 50% of the procedure fee is required when booking certain procedures, including Vaser, MiraDry, Ultherapy, FaceTite, the One-Stitch Facelift and certain other procedures. This will be explained to you during your consultation.
Same day treatments
Unlike many other aesthetic clinics, our clinic is run by medical professionals rather than business people. Our ethos is to provide ethical advice and safe, effective treatments in a medical clinic. If you are attending for your first consultation, it is usually not possible to have treatments on the same day. These may be booked after your consultation with our medical team and after careful consideration.